Patient Services Representative Certificate, CTE

Patient Services Representative Certificate, CTE

Program Code: C25310C5 | (CTE) C25310H5*

(2021*03)

Patient Services Representatives (PSRs) are often employed in the admissions or front desk areas of hospitals and medical offices, where they help with patient registration, appointment scheduling, patient check-ins and check-outs, manage patient records and participate in coordination of care. PSRs may also work in customer service roles for health insurance companies, helping patients understand their benefits and navigate the healthcare system.